For Engineer by Engineers
Support is provided directly by the engineers building the LimaCharlie platform. We believe providing this level of support support helps you achieve your goals in the most efficient way possible.
LimaCharlie engineers approach your problems with experience running security operations. They know the challenges and the importance of achieving concrete results.
LimaCharlie Enterprise support provides the following benefits:
Priority Technical Support (8h SLA)
Monthly Sync with a LimaCharlie engineer to discuss challenges and optimization of your LimaCharlie usage.
Direct line of communication via a Slack shared between your organization and LimaCharlie engineers.