The majority of LimaCharllie users are mature MSSPs and SOCs. As we move forward and bring on more and more customers we have noticed a significant number are technically capable actors looking to expand into new areas of information security coverage for their respective organizations.
That is, we are seeing a lot of CTOs, heads of IT, etc, who are looking to create a better security posture for their organization and who maybe do not have the budget to hire an MSSP. A lot of people we see trying the product are just curious as well: researchers, students, hackers and tinkerers.
Education is one of our core tenants and to this end we have created a new Getting Started document that outlines setting up a new account with some basic coverage that touches a few main areas. You can download that document here: Getting Started with LimaCharlie
And a reminder that we do offer a free online course that can be accessed at edu.limacharlie.io